Transformations have always been challenging and often fraught with high risks for organizations attempting them. In recent years, the growth of numerous new technologies, and our attempts to address global challenges like climate change, sustainability, etc. has led to one set of technology-intensive transformations broadly referred to as “digital transformations”.
Being transformations of organizations, digital transformations are not only about technology or introduction of a few new tools, but they profoundly affect the way people in organizations think, work and live their lives. They are multi-dimensional. They make us think about how organizations innovate, adapt and thrive in a digitally driven world. They demand vision, courage, and a willingness to embrace change at an unprecedented pace. 
This book, therefore, addresses an important and contemporary challenge. It seeks to understand deeper currents in digital transformations and provide insights that blend technical acumen with humanistic wisdom. Moreover, it locates significant portions of its discussions in India-centric transformations. This is important for two main reasons. One, India has been at the forefront of IT related activities now for more than a decade. Two, the development of change models has largely been anchored in western literature with limited evolution of concepts for contexts like India and the developing world. 
India has witnessed the unfolding of several digital journeys in recent years. As an example at the organizational level, we have seen the emergence of Global Capability Centres, evolving from cost centres to innovation hubs. In services, we have seen financial services leveraging on digital technologies. As we turn the pages of this book, we come across many organizations pursuing digital and organizational excellence through a digital transformation. In many ways, these journeys mirror the broader narrative of a nation poised to redefine its role on the global stage. This book captures such journeys beautifully, offering readers a unique lens through which to view the confluence of technology, culture, and leadership.
I have known Divya as an active practitioner with a deep understanding of the context and concepts of digital transformations. She brings to this book a wealth of experience, insights, and passion. Her understanding of the challenges and opportunities of digital transformation is evident as she presents an approach in this book that is both inspiring and practical. It is grounded in real-world experiences with a profound commitment to driving meaningful change.
Divya’s book is a call to action for leaders, innovators, and changemakers. She challenges us to think beyond the immediate and the obvious, to envision a future where digital transformation is not just one strategic initiative but a continuous way of life. She reminds us that at the heart of every transformation are people—dreaming, striving, and building a better future. I invite you to join this journey to embrace the future with courage, creativity, and a strong commitment to making a difference; to be inspired by the stories, insights, and strategies that lie ahead as Divya shares real stories and her insights with us.